Boosting revenues, transforming underwriting results and improving the customer journey for sales of travel insurance.

The Healix Travel Black Box provides sellers of travel insurance with the means to accurately and efficiently underwrite the increased risk presented by customers with pre-existing medical conditions, at the point of sale.

Designed to be fully integrated into existing on-line sales processes, or seamlessly incorporated into call centre sales processes, the Healix Travel Black Box provides a fully automated medical risk assessment and rating service which can be completed in just a few minutes.
The customer is able to self-declare health conditions on the phone or on-line, without having to make a separate phone call to underwriters or wait for doctors’ reports.  

A Global Solution
The Healix Travel Black Box is relevant to all countries where travel insurance is sold direct to the public.  It is fast being adopted by insurers across the globe and is already in use in Australia, Canada, Denmark, and New Zealand.  Our bespoke translation tool means that language is no barrier and the Black Box can be adapted for any country with its own unique region specific database.

The benefits of Healix’s Travel Black Box include:

  • Fully automated screening with no break in the sales process
  • Accurate assessment of increased risk within minutes
  • Web page ‘plug-ins’ easily integrated with existing sales processes
  • Customer record of conditions declared and conditions excluded
  • Medical dictionary prompts user on names and spellings of medical terms
  • Facility to review and edit previous medical screenings against current medical datasets
  • Automated medical re-assessments for annual renewal quotations
  • A single medical screening can be utilised to provide quotes on multiple schemes
  • JAWS screen-reader enabled, for use by visually impaired.


For more information or to see a demo, contact  or call +44 (0)20 8481 7765 (UK) or +61 (0)7 3171 2940 (Australia).


Healix Risk Rating is a Verisk Analytics Business