Quickly locate and communicate with your employees during a critical incident to ensure their safety with Healix Sentinel Tracker integrated with Concur Travel.
If you are responsible for the safety of a global workforce, it is vital that you are kept fully aware of critical incidents that might affect them and can quickly communicate in real-time to ascertain their safety and provide assistance. In today’s world with the persistent risk of a high impact localised security incident occurring in even some of the safest environments, the pressure on security managers to perform this crucial function has never been higher.
Accurate location data
The Healix Sentinel Tracker works in conjunction with the Concur Travel platform, utilising the granular travel and employee profile information to effectively pinpoint the location of your employees. Risk Managers are able to seamlessly monitor and account for their globally mobile workforce via integration with the Healix Sentinel Travel Oracle mobile app. With ‘Location Services’ activated by employees on their app, they are sent alerts based on their physical location while Risk Managers are provided with an accurate, real-time global view of their employees on an interactive map and alerted of any incidents where they have employees in that location.
Timely security alerts and notifications
Security alerts and notifications are pushed to employees and Risk Managers in a timely manner with incident level thresholds configurable according to each client’s specific requirements and a full audit trail of messages retained. Alerts are published in real-time by our intelligence analysts who monitor, corroborate and analyse breaking developments and potential threats as they happen. Impact radius or geo-fencing can be used to ensure that alerts and notifications are only targeted at employees in affected locations, reducing disengagement caused by issuing generic alerts irrelevant to the employee.
Two-way communication in critical incident
When a critical incident occurs, the geo-fencing feature can be used to rapidly identify all employees in the affected area and contact made via the integrated communication capabilities to quickly ascertain each individual’s safety and wellbeing. Clients can use the platform to manage this process themselves, or outsource the responsibility to Healix’s in-house security operations team. Our fully integrated in-house medical and security assistance operational teams are also available 24/7 to provide rapid assistance if required.
Features of the Healix Sentinel Tracker include:
- App based tracking tool, providing greater accuracy in terms of location data
- Fully integrated with:
- Desktop tracking platform for Risk Managers
- Healix medical and security content
- Concur Travel data
- Concur TripLink
- Enhanced risk management controls to increase organisational situational awareness
- Automated alert notifications and intelligence for employees and travellers
- Dataset includes alerts via app, email and/or SMS and country briefing reports
- Configurable thresholds for risk intelligence notifications
- Employer notification of exposure in relation to an incident
- Notification of an employee’s request for assistance
- Fully integrated mass notification system for communication with all global employees
- Geo-fencing and messaging capabilities
- ‘Check-in’ feature that allows an employee or traveller to manually ’check-in‘ at a particular location 24/7, showing up on the map within the system
- Asset tracking, providing visibility of all employee tracking and asset locations in one system
- Manual import of itinerary data to capture bookings outside automated processes
- Reporting of scheduled bookings and trips.
Enhance your tracking solution with Healix Sentinel Critical Watch
24/7 monitoring to ascertain the safety of your staff
A critical incident affecting your global workforce could happen at any time of the day or night, anywhere in the world. If you lack the in-house resource to provide around the clock monitoring, we can deliver 24/7 support on your behalf with our Healix Sentinel Critical Watch service. In the event of a critical incident, our in-house Global Security Operations Centres will immediately identify your employee exposure within an incident impact radius and proactively reach out to ascertain their safety on your behalf. Adding Critical Watch to your Healix Sentinel Tracker package will provide you with a fully managed monitoring and assistance solution, allowing you to extend your security team’s capabilities without further staffing.
GET IN TOUCH
To find out more about Healix Sentinel Tracker with Concur Travel integration, or if you would like further information on the Healix Sentinel Critical Watch option, please email us at firstname.lastname@example.org.