Healix International launches deployable emergency response unit

Gavin Kelleher

Associate Security Consultant (Humanitarian Lead)

A team of security and coordination experts ready to deploy globally with 12 hours’ notice

In a world where organisations are increasingly operating on a global scale, often in unfamiliar and poorly resourced risk environments, previously local organisations are now being exposed to new kinds of emergencies. From earthquakes, typhoons and volcanic eruptions – to manmade emergencies such as militant attacks, violent unrest or the outbreak of conflict. As such, organisations with global operations are constantly finding themselves attempting to mitigate new risks to their personnel, assets and operations.

The Deployable Emergency Response (DER) Unit has been designed to assist those organisations who find themselves responding to an emergency situation that would benefit from the rapid deployment of an expert ground team. The objectives of the deployment would be to assess the impact of an emergency, coordinate and deliver a response at the local level, and facilitate the recovery of your operations on the ground.

The DER Unit has been designed to primarily meet the needs of humanitarian and development organisations, who often find themselves working in remote and complex parts of the world but sometimes don’t have the resource to maintain an in-house international deployable emergency response solution.

Seven days is the recommended deployment time for the team to effectively coordinate the first stage assistance for staff in the field, establish emergency security protocols and assess, respond to and prevent further damage being done to ground assets. Our priorities for protection will be set out by the organisation’s head office, and these could range from focusing on the mitigation of risks posed to field workers to industrial equipment, or even critical relationships with local stakeholders that are depended on for the community acceptance of local operations.

Deployable Emergency Response unit team structure:

Client’s Head Office provides project scope and makes decisions based on informed briefings from the ground.

Emergency Team Leader

  • Responsible for the design and implementation of emergency security protocols and policies
  • Focus on organisational recovery
  • Prime communications liaison with organisation’s HQ.

Impact Assessment Coordinator

  • Establishing the impact of an emergency on organisation’s personnel, assets and operations
  • Identifies and prioritises needs from the ground
  • Implementation of control measures to avoid further deteriorations where additional risks are identified.

Relief Coordinator

  • Implements immediate incident response at the local level
  • Liaises with local security forces and external agencies and organisations to coordinate relief efforts
  • Logistics and local administration.

Medical staffing can also be added to the DER unit dependent upon need, with experts available from Healix’s own in-house medical team – made up of paramedics, critical care nurses and doctors.

Deployments will be made on a best effort basis, accounting for visa requirements, transport availability and the availability of the DER Unit. Cost authorisations will need to be signed by your organisation in order to complete the standup process and initiate the 12 hours’ notice to move. If you are interested in finding out more about our DER Unit, please contact Gavin.Kelleher@healix.com.

To stand up our DER Unit, you can contact our 24/7 emergency assistance line on +44 208 763 3267.

Example seven day schedule of Deployable Emergency Response unit:

  • Arrival in-country
  • Establish crisis management operations hub
  • Assist in accounting for staff and dependents
  • Commence well-being checks; triage medical cases and medevacs if required
  • Deliver initial briefing on primary security protocols to field staff
  • Establish temporary shelter for field staff
  • Begin sourcing essential supplies.
  • Establish physical security measures around locations and priority assets
  • Establish communications protocols
  • Criticality assessment in liaison with stakeholders
  • Impact assessment coordinator begins impact assessments
  • Assist in provision of infrastructure for power where damaged.
  • Continue coordinating delivery of essential supplies
  • Undertake the evacuation of personnel if necessary
  • Ascertain field safe zones and routes
  • Continue coordinating delivery of essential supplies.
  • Liaise with local security forces
  • Consult with other organisations affected
  • Follow-up briefing on further security protocols
  • Priority recommendations made to HQ.
  • Compile impact assessment report
  • Emergency team leader identifies barriers to organisational recovery
  • Recommence essential organisational functions
  • Establish temporary field office for resumption of business.
  • Recommendations made for recovery
  • Projection of recovery time issued
  • Necessary resources identified.
  • Final briefing with all field staff on extended security protocol
  • Identification of local field officer responsible for compliance
  • Final conference with HQ.

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