Kathleen Jarvis, like many working professionals, needed access to fast and reliable healthcare without disrupting her work schedule. Healix's YourHealth247 Virtual GP service offered her the flexibility and efficiency she required to address medical concerns promptly.
The challenge
Long waits and disruptions were obstacles to timely treatment.
Kathleen encountered two significant health concerns - a lump in her wrist and, more recently, a lesion. Without quick access to a GP, these issues would have required a visit to a local doctor, potentially leading to long wait times for referrals and treatment. Such delays could have impacted both her health and her ability to maintain a consistent work schedule.
The solution
Immediate access to referrals and consultations through Virtual GP.
Healix’s YourHealth247 Virtual GP service provided Kathleen with immediate access to medical advice and support. When she discovered the lump in her wrist, she used the service to quickly obtain a referral. This referral allowed her to secure an appointment with a consultant. Within weeks, she had received the necessary treatment, minimizing disruption to her life and work.
Similarly, when Kathleen noticed a lesion, she reached out to the Virtual GP service on a Sunday. Within an hour, she received a callback, and a consultant appointment was scheduled for the following week. The rapid response prevented delays that would have occurred had she relied solely on traditional GP services.
The YourHealth247 app streamlined her experience by enabling her to complete a short questionnaire and receive an immediate response. Kathleen appreciated the convenience of selecting a consultation time that fit her schedule, ensuring seamless integration with her personal and professional commitments.
Outcome
Streamlines care that saves time and supports wellbeing.
Kathleen credits Healix’s YourHealth247 Virtual GP service with preventing unnecessary delays in her healthcare journey and helping her avoid taking sick leave or time off work to consult a doctor. The convenience, efficiency, and reliability of the service have made it an invaluable resource for her.
Consistently outstanding service
I have used Healix’s Virtual GP service several times, and it has consistently been outstanding. Access to this service has certainly prevented me from needing to take sick leave or time off work to consult a doctor