Government Healthcare

Protecting the wellbeing of government employees and their families across the world.

Looking after the wellbeing of government employees and their families is not a responsibility we take lightly.

When you play a role in safeguarding people travelling overseas for public sector work, especially to volatile areas, you need complete trust in the healthcare provider you choose.

At Healix, we’ve been entrusted by the UK, Canadian and New Zealand governments to look after the health and wellbeing of their people. So we understand the scrutiny you are under, not just in terms of quality of care, but also compliance and costs. 

Long Term Relationship

Supporting the UK Government

Our relationship with the UK Government spans over a decade, with our teams supporting 24 departments, including the MOD, Cabinet and Foreign, Commonwealth & Development Office. We look after 28,000 employees and their dependents in more than 280 worldwide locations – ensuring they are safe and well cared for, even in the most challenging locations.

  • 13+
    Years
  • 24
    Government departments
  • 28k
    Employees & dependants
  • 280
    Countries & Overseas Territories

Services

24/7 support wherever your people are

Our team of highly experienced doctors, nurses, co-ordinators and administrators is available 24/7 to step in and help whenever an employee or family member overseas needs care. Together we can provide:

Medical screening and risk mitigation

A range of primary and secondary healthcare globally

Medical advice and second opinions

Emergency medical evacuation and repatriation

Ongoing medical case management

Occupational healthcare services

Results

Maximising impact for Government departments

Our work with governmental organisations spans more than just delivering healthcare services. We also help identify and mitigate the risks that could impact your people

Navigating Brexit during term negotiation

While the Brexit terms were in negotiation, we helped mitigate healthcare risks for over 28,000 UK Government employees and their families living and working overseas. Through crisis simulations and written papers, we produced scenario planning on how leaving the EU could impact the availability and cost of healthcare overseas.

Supporting the Covid-19 taskforce

During the Covid-19 pandemic, we set up a dedicated team to assess the risks of vulnerable people overseas and arrange their repatriation where needed. As well as issuing the documents required for diplomatic travel, we set up a helpline to give people up-to-date information on the situation in locations around the world, including quarantine and travel arrangements.

Digitising the NHS e-referral scheme

With the NHS under increased pressure from Brexit and the Covid-19 pandemic, we helped with smoothing the process of digitising services. We were an early adopter of a pilot to allow those not entitled to NHS treatment to digitally refer to the service, using a new platform. Using the e-referral service has enabled people based overseas, such as diplomats, to successfully access NHS treatment.

Streamlining costs and increasing efficiencies

We have set up direct or cashless billing for most of the UK Government’s 270 post locations overseas. It means we have full visibility of the care provided and cost, and can identify where overspend occurs. For example, we have saved over £100k a year for one post alone by arranging for prescriptions to be sent from the UK, rather than accessing them locally.

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