Crisis and emergency

Clear, practical support to prepare for, respond to and recover from crises – with tailored plans, expert teams and proven frameworks.

The choices you make in the first hour of a crisis shape everything that follows - you can’t afford to improvise.

Over half of the 500+ security and risk leaders we surveyed in September 2024 say they lack confidence in their organisation’s ability to handle a major incident. Many have plans, but those plans are often untested, too generic, or disconnected from how the business really works.

Effective plans are the foundation, but they only work if your people know how to use them - if roles are clear, escalation triggers are understood, and decision paths are rehearsed.

Beyond plans, you need readiness. The skills, resources, and support to act fast and stay in control. 

We deliver both: tailored planning with On Demand response capabilities, so you’re ready for what comes next.

Crisis and emergency preparedness

Resilience is best cultivated through proactivity. Using our reliable methodologies, unique assessment tools, and in-house expertise, we can help you better understand the risk landscape you operate in, and develop the processes and expertise you need to react to worst case scenarios.

Image of a fire fighter helicopter dropping water on wildfires, representing crisis emergency planning

Crisis and continuity plans

Crisis and continuity planning gives your business a clear way forward when disruption hits. It helps you avoid costly mistakes, protect your people, and get back on your feet faster.

We work with you to build practical plans and run hands-on workshops based on how your organisation works. We look at:

  • How you respond in the first minutes and hours
  • Who needs to act, and what they need to know
  • How you’ll keep key parts of the business running
  • How you’ll talk to staff, customers and partners
  • What tools, spaces or systems you rely on

We help you prepare for what’s likely and what’s not so you can lead with confidence under pressure.

Crisis and emergency response

We help clients manage crises - from security incidents and data breaches to shutdowns and reputational threats.

Every situation is different, so we tailor the response, bringing in the right mix of crisis managers, investigators, analysts, legal and medical experts.

You get fast access to people who’ve handled it before. With 30+ years’ experience, we work calmly and quickly to take control, limit damage and start recovery.

What it looks like in practice

These case studies show how we've helped clients evacuate during fast-moving crises - from security threats to geopolitical unrest. Each response was shaped by ground realities, the client’s risk appetite and the urgency. What they share: early decisions, clear communication and safe outcomes.

Featured whitepaper: The evolving hostage threat

Hostage situations are rare - but when they happen, they reveal every weak spot. Roles get confused. Decisions stall. Key people get left out. If your crisis plan can’t manage this, what else is it missing?

Read our whitepaper for practical insights on current hostage trends, what really matters in the first hours, and how to build a plan that works when it counts.

Download now

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