Global healthcare services

Practical, cost-effective medical support for mobile and remote workforces - from pre-travel screenings to 24/7 on-demand care and on-site medical staffing.

Keeping your people healthy isn’t just about insurance.

Whether they’re travelling internationally or working in remote locations, they need medical support that fits the reality on the ground - when and where they need it. 

At Healix, our On Demand services prepare your workforce with thorough health screenings and provide expert care and advice wherever they are. Backed by a global network and clinical expertise, we deliver fast, practical support that keeps your people safe and controls costs.

Medicals, screenings and clearances

  • Combining extensive knowledge of international medicine with our Queen’s Award-winning software, we offer advanced medical assessments for overseas assignments through a convenient online platform.
  • Specialised medical examinations designed to identify potential occupational health risks, promote workplace safety, and maximise productivity.

Remote medical services

Quick and easy access to traditional medical services offering a comprehensive solution for remote sites, projects and events to support the medical needs of your employees.

Medical emergency response plans (MERPS)

We offer tailored medical emergency response plans (MERPS) to help you identify and mitigate the risks presented in any location.

The reports offer invaluable insights into the availability, logistics, feasibility, and challenges of medical provisions, and cover crucial aspects such as repatriation and evacuation logistics. They also provide essential measures to address any potential shortfalls, where applicable.

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24-hour medical helpline

Add value to your international health schemes or insurance products with a 24-hour medical helpline. Patients can discuss symptoms and worries confidentially, with instant access to:

  • Guidance on common medical issues
  • Travel health tips before and after trips
  • Support for pre- and post-surgery care
  • Help with lifestyle, health services and care options
  • Advice on chronic conditions
  • Information on medications and availability

Independent medical reviews

Unbiased and expert medical evaluations of treatments, procedures and diagnoses for insurers and individuals.

Chief Medical Officer (CMO) service for insurers

Insurers managing claims frequently find that case facts are disputed or open to interpretation. Healix offers a CMO review service which allows insurers to have claims reviewed independently, taking account of medical evidence and policy term

Medical Second Opinion service for individuals

Individuals faced with a new diagnosis may want confirmation that the diagnosis and prognosis are correct. Healix can provide the reassurance of an independent review of their case by a senior physician or external specialist.

Pandemic support services

Medical Advice Line: direct access to our UK team of medical experts for pandemic support and advice, remote health screening, guidance on self-isolation and return to work support.

Chief Medical Officer: access to our dedicated team of doctors for review of pandemic protocols and advice on company best practice, location-specific pandemic information and input into crisis conference calls and support to your business continuity teams.

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