Global assistance for business travel
When your people travel, risk travels with them.
Illness, injury, unrest, lost documents - when something goes wrong abroad, it's your responsibility to respond.
But most organisations aren’t equipped to manage medical, travel and security incidents alone.
It’s not just about logistics. It's knowing which hospitals in Iraq can treat a heart attack safely. How to evacuate someone from Kinshasa – and which route is secure. Or how to replace a lost passport in São Paulo, despite the language barrier and a looming flight.
Founded by doctors over thirty years ago, Healix is built on clinical judgement and real-world experience. We provide 24/7 assistance for travelling workforces – helping you meet duty of care and keep your teams safe, wherever they are.
What care and coordination look like
Not every case is a crisis. But every case matters. Most of what we do happens behind the scenes.
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It starts with listening
When someone’s unwell, unsafe or unsure, we don’t follow scripts. We ask the right questions. What’s happened? Who’s involved? What options are available - and what risks need managing?
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Then we get to work
Clinicians speak directly to patients and providers. Analysts track the situation on the ground. Operations teams plan and deliver the response. From appointments to evacuations, we manage it all end to end.
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And we don’t let it go
We don’t hand off cases. We stay with them until there’s a safe, clear outcome – and your people feel supported every step of the way.
You can reach us any time – day or night. Our regional teams work as one, sharing live intelligence and responding in real time. That means faster decisions, clearer accountability and consistent care, wherever your people are.
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Healthcare systems vary – and so does the quality of care. Our clinicians understand how to navigate local systems, make confident decisions and get the right treatment in the right place.
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From unrest to evacuations, we act fast – combining local intelligence with calm, coordinated action. Your people get clear advice and practical help, right from the scene.
Behind every case is a person
We support tens of thousands of people through their hardest moments every year. Here’s how we’ve helped them - and the organisations they belong to.
