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Travel risk management

Manage everyday travel risks with confidence. We help you build a joined-up programme that meets duty of care, aligns to ISO 31030, and supports your people wherever they go.

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Travel risks aren’t always dramatic. But they’re always real.

Every day, business travellers face challenges that can disrupt plans and put pressure on your teams. Someone falls ill abroad in a hospital that doesn’t meet your standards, with no easy way to help. Another gets caught in a protest that turns violent, and you don’t know where they are or how to reach them.

These aren’t rare risks. They catch many organisations unprepared.

Travel risk management means knowing who’s travelling, where and why - then setting up protections that keep them safe as situations change. What matters is how fast you respond in these moments of truth, how clear your plans are, and how well your people are supported when it counts.

Travel risk and your duty of care

Your travel risk programme needs to be active, tailored, and ready to protect your people - and your business - when things go off-script. Whether you lead a global security team or juggle travel risk alongside other roles, you need support that matches your risk profile, resources and scale. Some clients use our full programme. Others take only what they need.

  • Benchmark your programme with a free independent ISO 31030 assessment

  • Define policies and responsibilities tailored to your people, footprint and risks

  • Put practical tools in place: tracking, alerts, mass comms, pre-trip advisories

  • Deliver joined-up 24/7 medical and security assistance from point-of-scene

  • Create protocols with dedicated lines, clear workflows and escalation plans

  • Monitor evolving risks with live intelligence connected to your operations

Explore our solutions

It all starts with a travel risk policy

A clear travel risk policy helps your teams stay safe and your business stay protected.

We help you create a policy that fits your organisation – how you work, where you operate, and how much risk you’re prepared to take. We meet with you to understand your culture, footprint and goals. Then we shape a practical policy based on real-world needs, aligned with ISO 31030.

It covers every stage of travel – before, during and after – with clear guidance for travellers, managers and support teams. We use a structured process to assess risk levels and apply the right measures, so the policy works day to day, not just on paper.

Trusted by leaders worldwide

Travel risk, humanised and owned

For over 30 years, we’ve had your back - supporting global firms, NGOs, governments and media organisations through everything from minor hiccups to major crises. 

Other companies talk tech or give advice. We offer operational travel risk management, built on three core strengths:

  • People first care

    You won’t just get a call centre voice. You get real people who know the terrain. We’ve trained hard, so you know your people are in the best hands. You promised to keep them safe, and we make sure you deliver on that.

  • Intel - it's how we think

    Intel isn’t an afterthought, it’s woven through everything we do. Our intel team works closely with medical and security experts. We don’t send generic reports. We drill down to what matters for your organisation, your trip, and your traveller.

  • Crisis response

    When disaster strikes, you don’t want to wait for help to catch up. We’re on the ground from point-of-incident. We’ve earned our stripes in some of the toughest situations, backed by a trusted, tested network of 70,000+ global providers.

Are you really covered? The questions you need to ask

Most organisations think their travel risk programme works - until it doesn’t. 

If any of these raise doubts, your programme has gaps

That’s why we’ve teamed up with GSA Global to offer a free, independent ISO 31030 self-assessment - so you can see exactly where you stand, with no cost or commitment. Just clarity to help you decide what to tackle next.

Start your free assessment today

Real results from real clients

When TetraPak partnered with Healix International and GSA Global, they faced the same challenges you do - rising risks, complex duty of care, and pressure to protect their people globally.

Together, we built a tailored, ISO 31030-aligned travel risk programme that put employee safety front and centre - reducing incidents and increasing confidence across their teams.

See how it worked for them

  • The service we receive is outstanding

    As a global charity working in diverse environments, ensuring the safety and wellbeing of our staff is of paramount importance. We are therefore delighted to have been working with Healix as our global travel risk partner for the past three years. The service we receive from Healix is outstanding.
    International NGO

  • Leaps and bounds ahead of your competition

    The safety of our people is of absolute importance and it is a great comfort to work with Healix. In particular, the service that you have supplied in terms of the extra mile requests and outside hours assistance has been nothing short of exceptional. I can say with all confidence that Healix are leaps and bounds ahead of your competition.
    Engineering Consultancy

  • High level of reassurance and certainty

    The one thing that has made a significant difference is the continued, rapid and direct support I have received. There is a high level of reassurance and certainty provided by the expertise you deliver. This allows me to confidently support our teams on the ground, hopefully leaving them feeling safe and supported.
    Medical Charity

  • Same high level of service, regardless of hour

    We were impressed with the speed Healix was able to mobilise support for our staff and students during the pandemic. The range of resources Healix deployed showed a connected network across the globe and efficient communication. We had same high level of service regardless of the hour.
    Australian University

  • Delighted to extend our relationship for a fourth year

    Our number one priority is the welfare and safety of our workforce and we required an emergency response partner that could respond quickly and effectively with medical, security and travel assistance. Following our experience of Healix’s 24/7 emergency case handling, we were delighted to extend our relationship into a fourth successive year.
    Global Recruitment

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