Medical Support

Experience the peace of mind that comes with access to scalable medical support services.

Independent medical reviews

Unbiased and expert medical evaluations of treatments, procedures and diagnoses for insurers and individuals.

Chief Medical Officer (CMO) service for insurers

Insurers managing claims frequently find that case facts are disputed or open to interpretation. Healix offers a CMO review service which allows insurers to have claims reviewed independently, taking account of medical evidence and policy term

Medical Second Opinion service for individuals

Individuals faced with a new diagnosis may want confirmation that the diagnosis and prognosis are correct. Healix can provide the reassurance of an independent review of their case by a senior physician or external specialist.

24-hour medical helpline

Add value to your international health schemes or insurance products with a 24-hour medical helpline. Patients can discuss symptoms and worries confidentially, with instant access to:

  • General medical advice on common medical problem
  • Travel health information pre- and post-travel
  • Pre- and post-operative treatment advice
  • Advice on lifestyle issues, health services and care pathways
  • Advice on common chronic medical conditions
  • Patient drug information and advice on medication availability 

Remote medical services

Quick and easy access to traditional medical services offering a comprehensive solution for remote sites, projects and events to support the medical needs of your employees.

Pandemic support services

Medical Advice Line: direct access to our UK team of medical experts for pandemic support and advice, remote health screening, guidance on self-isolation and return to work support.

Chief Medical Officer: access to our dedicated team of doctors for review of pandemic protocols and advice on company best practice, location-specific pandemic information and input into crisis conference calls and support to your business continuity teams.

Covid Work Safe: robust online medical risk assessment of employees’ vulnerability to Covid-19, making sure you can take the right measures to ensure their safety at work.

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