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Travel, medical and security risk management in Asia Pacific

Helping organisations of all sizes protect their people, meet duty of care, and stay resilient in a complex world.

Speak with a travel risk expert

For more than 30 years, Healix has helped organisations across APAC manage medical, security and travel risks.

From educators and technical experts to global enterprises and humanitarian groups, we support teams working across the region.

Our clients in energy, technology, pharmaceuticals and insurance rely on us to protect their people and reduce disruption. With teams based in Australia and New Zealand, we offer support grounded in local insight and backed by our global network. You get faster responses, practical advice and help that is always within reach.

Our expertise

Integrated travel, medical and security risk services

Whether your people travel within the country or abroad, they need reliable support. Our teams bring together medical expertise, security insight and operational know-how - ensuring they get the right help when it matters most.

We provide:

  • 24/7 assistance centers staffed by medical and security professionals

  • Real-time risk alerts and live monitoring

  • Fast response and evacuation when things go wrong

  • Crisis planning and business continuity support tailored to your organization

  • Training, resources and tools to prepare staff and students before they travel

  • Access to vetted local partners worldwide for fast, on-the-ground support

See everything we offer

Downloadable resources

Stay up-to-date with our thinking in APAC

  • Risk Radar 2026: Focus on Asia Pacific

    In this regional update, our APAC GSOC team sets out how political tension, climate strain and shifting conditions are reshaping risk across Asia Pacific. The pace of change is lifting pressure on people and plans, and is already shaping the daily decisions organisations must make as 2026 moves on.
    Download now

  • Middle East escalation effects on APAC

    In this Special Advisory, Healix analysts Michael Gardiner and Ali Hassan set out how the Middle East conflict is shaping risk across Asia Pacific. The direct threat of the crisis spreading east stays low, but its wider impact is already raising operational risk and adding pressure on people, plans and daily decisions.
    Download now

Webinar: APAC Risk Briefing

Gain actionable strategies to navigate the rapidly evolving Asia‑Pacific risk landscape and prepare your organisation for 2026.

Register now

Our experts

Meet your regional team

See our team as part of yours. Get to know the specialists supporting clients across Asia Pacific.

  • Jason Mclennan

    Regional General Manager

  • Bryony Hardy

    Director of Sales - APAC

  • Cheryl Hood

    Strategic Relationship Director

  • Amro Fahmi

    Business Development Director

  • Kylie Dundas

    Regional Manager, Medical

  • Rory Laubscher

    Medical Officer

  • Michelle Henare-Winiata

    Regional Manager, Government Assistance

  • Matthew Stevens

    Regional Manager, International Assistance

  • Tom Scriven-Baker

    Regional Security Manager

  • Daniel Madden

    Associate Security Consultant

  • Michael Gardiner head and shoulders

    Michael Gardiner

    Associate Intelligence Analyst

  • Sam Reynolds

    Security Coordinator

  • Manfred Kwek

    Security Coordinator

  • Rani Lugg

    Security Coordinator

    Connect with us - 2026 events

    We’re taking part in major industry events across Asia Pacific. You can join us at:

    • Webinar: Navigating Middle East turbulence: Travel and duty of care in unstable times (together with Marsh)

    • Webinar: APAC Risk Briefing - Insights from Risk Radar 2026

    • FACTS – Australian Festival of Aviation & Corporate Travel Summits 2026

    Contact us to arrange a meeting

    What our clients say

    • Delighted to extend our relationship for a fourth year

      Our number one priority is the welfare and safety of our workforce and we required an emergency response partner that could respond quickly and effectively with medical, security and travel assistance. Following our experience of Healix’s 24/7 emergency case handling, we were delighted to extend our relationship into a fourth successive year.
      Global Recruitment

    • Same high level of service, regardless of hour

      We were impressed with the speed Healix was able to mobilise support for our staff and students during the pandemic. The range of resources Healix deployed showed a connected network across the globe and efficient communication. We had same high level of service regardless of the hour.
      Australian University

    • Leaps and bounds ahead of your competition

      The safety of our people is of absolute importance and it is a great comfort to work with Healix. In particular, the service that you have supplied in terms of the extra mile requests and outside hours assistance has been nothing short of exceptional. I can say with all confidence that Healix are leaps and bounds ahead of your competition.
      Engineering Consultancy

    • The service we receive is outstanding

      As a global charity working in diverse environments, ensuring the safety and wellbeing of our staff is of paramount importance. We are therefore delighted to have been working with Healix as our global travel risk partner for the past three years. The service we receive from Healix is outstanding.
      International NGO

    • You have all been incredible.

      We’ll report this clearly to our University leadership. We’ve had amazing responses from students and parents – you helped us manage a situation we didn’t realise could be managed with such procedural clarity and integrity.
      New Zealand University

      Unclear about your risks?

      Our free tool lets you check and strengthen your travel risk management in as little as 10 minutes.

      Check your travel risk readiness

      Behind every case is a person

      We’ve supported clients through evacuations, complex care, mental health crises and expensive medical treatment. Every case shows how the right help, delivered at the right time, makes a decisive difference.

      Read real client stories

      APAC Regional Offices

      New Zealand

      Operational Office
      Unit 3, Building D
      63 Apollo Drive
      Rosedale 0632
      Auckland
      Map for: New Zealand

      Australia

      Operational Office
      Emporium - Level 4
      287 Lonsdale Street
      Melbourne
      Victoria 3000
      Map for: Australia

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