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Travel, medical and security risk management for organisations across APAC

Helping organisations of all sizes protect their people, meet duty of care, and stay resilient in a complex world.

Speak with a travel risk expert

Working with diverse organisations across APAC - from educators and technical specialists to leading enterprises and humanitarian organisations.

Your people are at the heart of your business.

When they travel, study abroad or work in remote locations, unexpected risks can disrupt plans and threaten operations.

We’re here to make sure that doesn’t happen - protecting your people and keeping your business moving, wherever they are.

Woman wearing headset working in call centre, providing customer support.

Trusted by duty of care leaders in APAC

For over 30 years, Healix has helped organisations manage medical, security and travel risks across Asia Pacific.

Insurers, educators and firms in energy, technology and pharmaceuticals rely on us to safeguard their people and keep operations running.

With regional offices in Australia and New Zealand, we’re close to the organisations we support. That means faster response times, local insight and help that’s always within reach, backed by a global network and round-the-clock capability.

Why organisations trust Healix

Our expertise

Integrated travel, medical and security risk services

Whether your people travel within the country or abroad, they need reliable support. Our teams bring together medical expertise, security insight and operational know-how - ensuring they get the right help when it matters most.

We provide:

  • 24/7 assistance centers staffed by medical and security professionals

  • Real-time risk alerts and live monitoring

  • Fast response and evacuation when things go wrong

  • Crisis planning and business continuity support tailored to your organization

  • Training, resources and tools to prepare staff and students before they travel

  • Access to vetted local partners worldwide for fast, on-the-ground support

See everything we offer

Unclear about your risks?

Our free tool lets you check and strengthen your travel risk management in as little as 10 minutes.

Check your travel risk readiness

Behind every case is a person

We’ve supported clients through evacuations, complex care, mental health crises and expensive medical treatment. Every case shows how the right help, delivered at the right time, makes a decisive difference.

Read real client stories

Our experts

Meet your regional team

See our team as part of yours. Get to know the specialists supporting clients across Asia Pacific.

  • Jason Mclennan

    Regional General Manager – APAC

  • Bryony Hardy

    Regional Sales Director - APAC

  • Cheryl Hood

    Strategic Relationship Director

  • Amro Fahmi

    Business Development Director

  • Kylie Dundas

    Regional Manager, Medical – APAC

  • Rory Laubscher

    Medical Officer

  • Michelle Henare-Winiata

    Regional Manager, Government Assistance – APAC

  • Matthew Stevens

    Regional Manager, International Assistance - APAC

  • Tom Scriven-Baker

    Regional Security Manager - APAC

  • Daniel Madden

    Associate Security Consultant

  • Michael Gardiner head and shoulders

    Michael Gardiner

    Associate Analyst

  • Ed Cramp

    Humanitarian Assistance Operational Lead – APAC / Americas

    See us in person - 2025 events

    We’re taking part in major industry events across Asia Pacific. You can meet us at:

    • FACTS – Australian Festival of Aviation & Corporate Travel Summits

    Contact us to arrange a meeting

    What our clients say

    • Delighted to extend our relationship for a fourth year

      Our number one priority is the welfare and safety of our workforce and we required an emergency response partner that could respond quickly and effectively with medical, security and travel assistance. Following our experience of Healix’s 24/7 emergency case handling, we were delighted to extend our relationship into a fourth successive year.
      Global Recruitment

    • Same high level of service, regardless of hour

      We were impressed with the speed Healix was able to mobilise support for our staff and students during the pandemic. The range of resources Healix deployed showed a connected network across the globe and efficient communication. We had same high level of service regardless of the hour.
      Australian University

    • Leaps and bounds ahead of your competition

      The safety of our people is of absolute importance and it is a great comfort to work with Healix. In particular, the service that you have supplied in terms of the extra mile requests and outside hours assistance has been nothing short of exceptional. I can say with all confidence that Healix are leaps and bounds ahead of your competition.
      Engineering Consultancy

    • The service we receive is outstanding

      As a global charity working in diverse environments, ensuring the safety and wellbeing of our staff is of paramount importance. We are therefore delighted to have been working with Healix as our global travel risk partner for the past three years. The service we receive from Healix is outstanding.
      International NGO

      APAC Regional Offices

      Australia

      Operational Office
      Emporium - Level 4
      287 Lonsdale Street
      Melbourne
      Victoria 3000
      Map for: Australia

      New Zealand

      Operational Office
      Unit 3, Building D
      63 Apollo Drive
      Rosedale 0632
      Auckland
      Map for: New Zealand

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