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Travel, medical and security risk management for organisations across EMEA

Helping organisations of all sizes protect their people, meet duty of care, and stay resilient in a complex world.

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Supporting a wide range of organisations across EMEA – from insurers and educators to energy providers and multinational businesses.

Our purpose is simple: to safeguard people and enable organisations to operate with certainty, whether close to home or overseas.

People sit at the heart of every organisation. Yet travel, study abroad, and work in unfamiliar or high-risk environments all bring challenges that can disrupt plans and put operations under pressure.

Trusted by duty of care leaders in EMEA

For more than three decades, Healix has supported organisations in managing medical, security and travel risks across Europe, the Middle East and Africa.

Companies in insurance, education, energy, technology and pharmaceuticals trust us to protect their people and keep their operations moving.

We stay close to the organisations we serve. That brings quicker responses, on-the-ground knowledge and support that’s always accessible -  strengthened by a worldwide network and 24/7 capability.

Why organisations trust Healix

Our expertise

Integrated travel, medical and security risk services

Whether your people are traveling across states or overseas, you need to know they’re supported. Our teams combine clinical expertise, security intelligence and operational experience – so they get the right help, at the right time.

We provide:

  • 24/7 assistance centers staffed by medical and security professionals

  • Real-time risk alerts and live monitoring

  • Fast response and evacuation when things go wrong

  • Crisis planning and business continuity support tailored to your organization

  • Training, resources and tools to prepare staff and students before they travel

  • Access to vetted local partners worldwide for fast, on-the-ground support

See everything we offer

Unclear about your risks?

Our free tool lets you check and strengthen your travel risk management in as little as 10 minutes.

Check your travel risk readiness

Behind every case is a person

We’ve guided clients through medical evacuations, intricate care needs, mental health emergencies and costly treatment. Each case proves how timely support changes the outcome.

Read real client stories

Our experts

Meet your local team

Think of our team as an extension of yours. Meet some of the specialists who work with clients across Europe, the Middle East and Africa.

  • Kent J Mason Hendricks

    Director of Sales - EMEA

  • Lucy Stone head and shoulders

    Lucy Stone

    Regional Security Manager - EMEA

  • Jon Atkins

    Business Development Director, Healix International

  • Gary Gofton

    Business Development Director

  • Mike Setford

    Business Development Director

  • Paula Henderson

    Account Executive

  • Jacob Painter head and shoulders

    Jacob Painter

    Corporate Risk Programmes Consultant

  • Rob Walker head and shoulders

    Rob Walker

    Director, Humanitarian Assistance

  • Susie Morris head and shoulders

    Susie Morris

    Group Business Development Director

  • Dan Poole head and shoulders

    Dan Poole

    Head of Products and Partnerships

  • James Towndrow head and shoulders

    James Towndrow

    Senior Intelligence Analyst

  • Luke Westgarth Taylor head and shoulders

    Luke Westgarth-Taylor

    Regional Security Manager (RSM) – EMEA Region

    See us in person - 2025 events

    We’re taking part in major industry events across Europe, the Middle East and Africa. You can meet us at:

    • The Travel Risk Management Conference 2025

    • INNOVATE THIS 2025

    • ITIC Global

    • Nursing Live

    • CSO 360 Global Congress 2025

    Contact us to arrange a meeting

    What our clients say

    • You have been incredible

      We are reunited. I’m so grateful to you all. You have been incredible. That's an understatement. You guys are beyond awesome. God bless you.
      Leading university

    • The service we receive is outstanding

      As a global charity working in diverse environments, ensuring the safety and wellbeing of our staff is of paramount importance. We are therefore delighted to have been working with Healix as our global travel risk partner for the past three years. The service we receive from Healix is outstanding.
      International NGO

    • Leaps and bounds ahead of your competition

      The safety of our people is of absolute importance and it is a great comfort to work with Healix. In particular, the service that you have supplied in terms of the extra mile requests and outside hours assistance has been nothing short of exceptional. I can say with all confidence that Healix are leaps and bounds ahead of your competition.
      Engineering Consultancy

    • High level of reassurance and certainty

      The one thing that has made a significant difference is the continued, rapid and direct support I have received. There is a high level of reassurance and certainty provided by the expertise you deliver. This allows me to confidently support our teams on the ground, hopefully leaving them feeling safe and supported.
      Medical Charity

    • Delighted to extend our relationship for a fourth year

      Our number one priority is the welfare and safety of our workforce and we required an emergency response partner that could respond quickly and effectively with medical, security and travel assistance. Following our experience of Healix’s 24/7 emergency case handling, we were delighted to extend our relationship into a fourth successive year.
      Global Recruitment

      EMEA

      Our Head Office

      Healix House,
      Esher Green,
      Esher, Surrey,
      United Kingdom KT10 8AB
      Map for: Our Head Office

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