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Travel, medical and security risk management in North America

Helping organizations in the US and Canada protect their people, meet duty of care and stay resilient – with integrated medical, security and travel risk support.

Speak with a travel risk expert

Business travel is essential, but it’s not always simple. 

Business travel is essential, but it’s not always simple. 

From healthcare costs to global disruption, organizations across North America face growing pressure to protect their people on the move.

Whether its employees traveling for work, students studying abroad or field teams operating in remote regions, the risks are real – and it’s on you to manage them.

Male call centre agent with headset handling customer enquiries in office environment.

Trusted by North America’s duty of care leaders

For over 30 years, Healix has helped organizations manage medical, security and travel risk across the US, Canada and beyond.

Insurers, colleges, and global firms across sectors like energy, tech and pharma rely on us to keep their people safe and their operations running.

With regional centers in Vancouver and Philadelphia, we’re close to the organizations we support. That means faster response times, local insight and help that’s always within reach, backed by a global network and round-the-clock capability.

Why organizations trust Healix

Our expertise

Integrated travel, medical and security risk services

Whether your people are traveling across states or overseas, you need to know they’re supported. Our teams combine clinical expertise, security intelligence and operational experience – so they get the right help, at the right time.

We provide:

  • 24/7 assistance centers staffed by medical and security professionals

  • Real-time risk alerts and live monitoring

  • Fast response and evacuation when things go wrong

  • Crisis planning and business continuity support tailored to your organization

  • Training, resources and tools to prepare staff and students before they travel

  • Access to vetted local partners worldwide for fast, on-the-ground support

See everything we offer

Not sure where your risks lie?

Our free assessment tool helps you review and improve your travel risk management practices in just 10 minutes.

Check your travel risk readiness

Behind every case is a person

We’ve helped clients through medevacs, complex care systems, mental health crises and high medical bills. Each case shows how the right support can make all the difference.

Read real client stories

Our experts

Meet your local travel risk team

Our people are your people. Get to know some of the experts who support our clients across the US and Canada.

  • Emily Gregory

    Director of Sales - Americas

  • Emily Chauncey

    Vice President - Business Development

  • Rebecca Copeland

    Vice President - Business Development

  • Belinda Mellen

    Vice President - Account Management

  • Travis Mikkola

    Vice President - Business Development

  • Erin Deschenes head and shoulders

    Erin Deschenes

    Sales Executive, Boston

  • Matthew Carvalho

    Regional Security Manager – Americas

  • Saskia Veldhuizen

    Associate Security Consultant

  • Hamish Janes head and shoulders

    Hamish Janes

    Senior Security Coordinator

  • Felipe Wagner head and shoulders

    Felipe Wagner

    Senior Intelligence Analyst

  • Jack Brown

    Senior Security Coordinator

  • Navjot Dhillon head and shoulders

    Navjot Dhillon

    Senior Medical Risk Analyst

  • Sofia Arruda

    Security Coordinator

    See us in person - 2025 events

    We’ll be at key industry events across North America. Come and talk to us at:

    • RIMS RISKWORLD 2025 

    • URMIA Annual Conference 2025 

    • OSAC Annual Briefing 2025 

    Contact us to arrange a meeting

    What our clients say

    • You have been incredible

      We are reunited. I’m so grateful to you all. You have been incredible. That's an understatement. You guys are beyond awesome. God bless you.
      Leading university

    • The service we receive is outstanding

      As a global charity working in diverse environments, ensuring the safety and wellbeing of our staff is of paramount importance. We are therefore delighted to have been working with Healix as our global travel risk partner for the past three years. The service we receive from Healix is outstanding.
      International NGO

    • Leaps and bounds ahead of your competition

      The safety of our people is of absolute importance and it is a great comfort to work with Healix. In particular, the service that you have supplied in terms of the extra mile requests and outside hours assistance has been nothing short of exceptional. I can say with all confidence that Healix are leaps and bounds ahead of your competition.
      Engineering Consultancy

    • High level of reassurance and certainty

      The one thing that has made a significant difference is the continued, rapid and direct support I have received. There is a high level of reassurance and certainty provided by the expertise you deliver. This allows me to confidently support our teams on the ground, hopefully leaving them feeling safe and supported.
      Medical Charity

    • Delighted to extend our relationship for a fourth year

      Our number one priority is the welfare and safety of our workforce and we required an emergency response partner that could respond quickly and effectively with medical, security and travel assistance. Following our experience of Healix’s 24/7 emergency case handling, we were delighted to extend our relationship into a fourth successive year.
      Global Recruitment

      North America

      North America

      Sales Office
      Healix
      1 International Plaza,
      Suite 550,
      Philadelphia,
      PA 19113
      Map for: North America

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