How Healix supports the Scarlets with player healthcare

Background

The Scarlets, a professional Welsh rugby team, transitioned from a self-pay healthcare model to a partnership with Healix Health in May 2024. This collaboration granted them access to Healix’s preferential rates and administrative support, enabling their medical staff to concentrate on player care and their finance team to focus on core responsibilities.

The challenge

Managing multiple healthcare providers was time-consuming and inefficient for The Scarlets.

Previously, the Scarlets managed multiple contacts for player medical procedures, necessitating direct interactions with various providers and consultants. This approach was time-consuming and led to fragmented data, making the collection of management information (MI) labour-intensive and manual. The decentralised system diverted attention from essential medical and financial duties.

The solution

Healix centralised provider management, reduced costs, and ensured fast player treatment.

Healix offered a comprehensive solution by managing relationships with medical providers on behalf of the Scarlets. This centralised approach streamlined communications and allowed for efficient MI data provision. Healix demonstrated cost saving compared to the team’s previous medical expenditures and provided an open network, allowing The Scarlets to select preferred consultants and specialists. Crucially, the partnership ensured that players’ access to timely treatment remained unaffected, a vital factor in professional sports to facilitate swift returns to play.

Outcome

The partnership improved efficiency, freed up resources, and maintained care quality.

By partnering with Healix, the Scarlets experienced significant administrative relief. The medical team could focus more on player health, while the finance department benefitted from streamlined processes and readily available MI data. The collaboration maintained the quality and speed of player treatments, contributing to the team’s overall performance and operational efficiency.

Products and services utilised

Network access: Healix managed provider relationships and facilitated access to preferred consultants and specialists, ensuring timely and efficient medical care for players.

This partnership illustrates how tailored healthcare solutions can enhance the operational efficiency of professional sports teams, allowing them to focus on performance while ensuring optimal player health management.

To discover more, take a look at our Third Party Administration.

A game-changer for player healthcare: How Healix simplified our medical management

Healix has been invaluable in managing player injuries, streamlining our processes with a single point of contact. Their coordination of appointments and follow-ups saves time, ensuring efficient care. With preferential rate and flexibility to use our trusted consultants, Healix has become an essential extension of our medical team.