Reducing significant medical bills in the USA
A 70 year old tour manager from a large travel operator was air lifted and admitted into hospital due to experiencing cardiac issues (Extensive Aorta Dissection) which occurred whilst she was working on a tour in Salt Lake City, USA.
Emergency cardiac surgery had to be performed. Healix was notified by the travel operator and promptly initiated all necessary actions to provide the required emergency medical assistance.
Challenge
Given the initial complexity of the case and the expectation from the get-go of high costs, our local agent in the USA was immediately appointed.
Our medical and operations teams stayed on top of the situation, ensuring that the patient’s husband, back in the UK, was kept informed. The client was also made aware of the increasing costs and medical treatment received by the patient.
Outcome
While the medical side of the case was expertly managed by the medical and operations team at Healix, it was clear that costs for this case would be high, given the complexity of the treatment and its length. The use of a thoroughly selected local agent allowed Healix to contain the costs as well as negotiating discounts applicable on the final bills. In the end, a cost saving of almost half a million US$ was obtained.