Quick diagnosis and prescription made a big difference
When a member was experiencing a persistent cough, Healix’s integrated benefits allowed the individual to proactively manage his health and wellbeing, ensuring a timely diagnosis and prescription.
Challenge
The member was struggling with a persistent cough and was unsure why.
A colleague reminded him that he has access to the YourHealth247 Virtual GP service through his employer's benefits package, so he turned to Healix for assistance.
Approach
Our Virtual GP conducted a thorough assessment, by asking questions and going through the member's symptoms.
The doctor asked the member key questions to find the cause that was triggering the cough, they also changed to a video call so the doctor could see the member.
The member was diagnosed with noncontagious bronchitis by the doctor.
Outcome
The member received the prescription within 2/3 hours of starting the process.
This case study showcases how Healix's integrated services, particularly YourHealth247, swiftly diagnosed the member's medical needs.